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Cameron Teoh, PhD student, Departments of Psychology and Information Science


The effect of non-verbal cues in video-mediated remote communication (VMC) on social presence, task performance, trust, and satisfaction


Archway 2 - 1:00 pm, Friday 9 May


This talk will describe an experiment conducted for the presenter's PhD. A brief qualitative study led me to believe that there might be a link between non-verbal cues and subsequent trust between conversation partners in VMC. An experiment was then designed to empirically examine the effect of receiving body language information in VMC. Participants saw either a restricted view that is more traditional, which included just their partner's head and shoulders, or an unrestricted view which showed their partner from the waist up. I will discuss the effect of non-verbal cues on social presence, task performance, trust in participants' partners, and satisfaction with task performance and process.

Last modified: Monday, 05-May-2008 10:07:37 NZST

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